For tool issues
Include the tool name, browser, file type, and the step where the issue happened. Do not email private files unless support specifically asks for a safe sample.
Contact
Get in touch with Vexifya
Choose the inbox that matches your request. Messages route through Vexifya mail and are monitored from one place.
General
[email protected]
Product questions, partnerships, and general messages.
Support
[email protected]
Account help, tool issues, and usage questions.
Billing
[email protected]
Plan, subscription, invoice, and payment questions.
Security
[email protected]
Responsible disclosure and account security concerns.
For billing help
Send your account email, Razorpay payment reference if available, and a short description of the Pro access or credit issue.
For security reports
Share clear reproduction steps and impact. Please avoid testing in ways that affect other users, accounts, files, or payment records.
What happens after you email
We route messages by topic so billing, support, privacy, and security requests reach the right place. For faster help, send one clear request per email and include your account email when the issue involves credits, Pro access, or a payment record.